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Protokol Dan Etiket Dalam Pengurusan Dan Menghadiri Majlis(EDISI BARU) KULIT TEBAL
A very useful book for officers entrusted to observe protocol and etiquette during the management of ceremonial functions, both formal and informal. A comprehensive coverage is provided on matters related to royal awards, formal arrangements, flags, official seating arrangements and distinct language used when addressing royalty. The book also serves as a reference guide on the order of invitations, appropriate protocol address at official ceremonies, and correct address at various other formal functions. Besides this, the book also includes information on the duties and responsibilities on receiving guests, appropriate formal attire, deportment, finesse, ability to hold a conversation confidently, decorum and orderliness.
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